Printable's FAQ

Below you will find a list of commonly asked questions. If you have a question that is not listed please feel free to contact me!

Q. How long does it take to receive the download link?
A. Once your payment is cleared through pay pal this file is AUTOMATICALLY sent to the email associated with your paypal account.

Q. I purchased a planner from this blog and haven't received anything. 
A. Make sure you are checking the email address associated with your paypal account. 9 out of 10 times this is generally the problem. If you still don't see it just take a peek in your spam and contact me if you don't see it and I will re issue the link. MelissaMorris@CoachMMorris.com

Q. When I print this file I don't see all the font, or I see black boxes/squares. How do I fix this?
A. If you see a black box or font is not registering it's likely just an update issue. Make sure you have the lasted version of adobe pdf reader installed. Update your system, restart, and that will take care of the problem.

Q. I can't access the contents of the folder, how do I get to my planner pages?
A. This is a ZIP file which means the folder needs to be unzipped before you can view the contents. You don't need any additional software for this. If you are unsure of how to do this you can easily find out how by google-ing "how to unzip a file on (your computer brand)" and you will find multiple easy to follow how to's.

***If you are using a smart pone or tablet you will need to have an app installed to unzip the file***

Q. Is this something I receive in the mail?
A. No this is a printable file. NO physical ITEM WILL ship. You can print this on your own or send it to staples (or other printing source) and have it printed for you. These pages are set up to be printed single or back to back and there is plenty of room to have it bound or to just hole punch it for your binder.

Q. Can I change the font, colors, or box styles?
A. No the design of these files can not be edited or changed. 

Q. I purchased an editable file, how to I "edit" it?
A. Editable doesn't mean you can change the design. It means you can fill in the fields with your desired text prior to printing, OR you can fill them in and save to you computer for digital access.

Q. How do I contact you?
A. Sorry about this! I have been having issues with my forms, so until I can get that fixed you can contact me in the following ways.
Facebook (the fastest way)

This post will be updated as new/different questions are received. 

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